Documentation Specialist, GE Power – August 2017 to Present
- Creates work instructions for production technicians
- Interviews subject matter experts (SMEs)
- Determines documentation needs of the unit
- Provides templates and other standards for document creation
- Edits information and documents provided by engineering for specific audiences
- Uses open source photo editing software
- Photographs and takes videos of operators and technicians using tools and assembling product to document processes
Optical Assembly Team Lead, GE Grid Solutions – October 2016 to August 2017
- Assisted engineering in a project that yielded a 20% improvement in process results
- Maintains EHS (environmental, health and safety) standards
- Assigns workload to team members and leads daily team meetings
- Trains team members
- Collects and uploads data to system reflecting daily activities
- Reviews work orders and ensures scope is clear
- Acts as immediate contact regarding non-conformances for team members
- Performs in-line inspections of product
- Primary contact with support functions (management, engineering, sourcing, etc.)
- Communicates material discrepancies through appropriate channels
Optical Assembly Technician, GE Grid Solutions (KellyOCG) – March 2016 to October 2016
- Handling optical fibers as small as 80μm in diameter
- Optical fiber splicing and stowing within compact sensors
- Stacking of sensors for installation into larger assembly
- Troubleshooting splice results and Fujikura fusion splicer
- Recording and cross-checking data according to given specifications
- Participation in implementing 5S standards on the production floor
- Performing in-line inspections of product to ensure GE quality standards
- Training new hires across multiple workstations
- One of two non-lead production floor employees chosen for transparency meetings
- Writing documentation to reflect updated work procedures for multiple workstations
Owner/Founder/Administrator, FourEyedPride – 16 years
- Established web presence and online community for early Ford Fox platform car enthusiasts
- Installed, updated, modified and maintained website software
- Created documentation for users and site staff outlining use of forum software interface
- Provided technical support to users and site staff via phone and email
- Purchased and controlled inventory of software and hardware necessary for site operations
- Troubleshot and resolved technical issues of computers and peripherals used to maintain website
- Supervised a staff of roughly ten site moderators and assistants
- Communicated via email and forum interface with advertisers, users, and other organizations
- Coordinated research projects with site staff and third-party production record keepers for documentation of vehicles
- Created various documentation using Microsoft Office Suite and Adobe Creative Suite products
- Edited images using Adobe PhotoShop
- Managed social media accounts including Facebook and Instagram
- Regularly generated content (news updates, article writing, forum posts)
Learning Facilitator, Chandler-Gilbert Community College – 3.5 years
- Provided academic support to students enrolled in math, physics and engineering classes
- Gave presentations to classes on Learning Center features and services
- Assisted students in navigating online learning environments such as Blackboard, Canvas, MyLabsPlus, Student Information System and WebAssign
- Directed students to appropriate learning resources or additional support services as needed
- Coached students on the use of MS Office Suite to create reports, documentation and presentations
- Used resources such as PeopleSoft/HRMS and TutorTrac regularly