Documentation Specialist, GE Power – August 2017 to Present

  • Creates work instructions for production technicians
  • Interviews subject matter experts (SMEs)
  • Determines documentation needs of the unit
  • Provides templates and other standards for document creation
  • Edits information and documents provided by engineering for specific audiences
  • Uses open source photo editing software
  • Photographs and takes videos of operators and technicians using tools and assembling product to document processes

Optical Assembly Team Lead, GE Grid Solutions – October 2016 to August 2017

  • Assisted engineering in a project that yielded a 20% improvement in process results
  • Maintains EHS (environmental, health and safety) standards
  • Assigns workload to team members and leads daily team meetings
  • Trains team members
  • Collects and uploads data to system reflecting daily activities
  • Reviews work orders and ensures scope is clear
  • Acts as immediate contact regarding non-conformances for team members
  • Performs in-line inspections of product
  • Primary contact with support functions (management, engineering, sourcing, etc.)
  • Communicates material discrepancies through appropriate channels

Optical Assembly Technician, GE Grid Solutions (KellyOCG) – March 2016 to October 2016

  • Handling optical fibers as small as 80μm in diameter
  • Optical fiber splicing and stowing within compact sensors
  • Stacking of sensors for installation into larger assembly
  • Troubleshooting splice results and Fujikura fusion splicer
  • Recording and cross-checking data according to given specifications
  • Participation in implementing 5S standards on the production floor
  • Performing in-line inspections of product to ensure GE quality standards
  • Training new hires across multiple workstations
  • One of two non-lead production floor employees chosen for transparency meetings
  • Writing documentation to reflect updated work procedures for multiple workstations

Owner/Founder/Administrator, FourEyedPride – 16 years

  • Established web presence and online community for early Ford Fox platform car enthusiasts
  • Installed, updated, modified and maintained website software
  • Created documentation for users and site staff outlining use of forum software interface
  • Provided technical support to users and site staff via phone and email
  • Purchased and controlled inventory of software and hardware necessary for site operations
  • Troubleshot and resolved technical issues of computers and peripherals used to maintain website
  • Supervised a staff of roughly ten site moderators and assistants
  • Communicated via email and forum interface with advertisers, users, and other organizations
  • Coordinated research projects with site staff and third-party production record keepers for documentation of vehicles
  • Created various documentation using Microsoft Office Suite and Adobe Creative Suite products
  • Edited images using Adobe PhotoShop
  • Managed social media accounts including Facebook and Instagram
  • Regularly generated content (news updates, article writing, forum posts)

Learning Facilitator, Chandler-Gilbert Community College – 3.5 years

  • Provided academic support to students enrolled in math, physics and engineering classes
  • Gave presentations to classes on Learning Center features and services
  • Assisted students in navigating online learning environments such as Blackboard, Canvas, MyLabsPlus, Student Information System and WebAssign
  • Directed students to appropriate learning resources or additional support services as needed
  • Coached students on the use of MS Office Suite to create reports, documentation and presentations
  • Used resources such as PeopleSoft/HRMS and TutorTrac regularly